Health Management is a recognized leader in clinical outcomes and safety.

Ensuring Top Quality Patient Care Through Strategic Initiatives

Hospitals Seek Perfection in Core Measures; Nurses Build Council to Share Best Practices

At Health Management, our goal is to help affiliated hospitals improve the quality of the services provided to patients every day. Using evidence-based quality measures, we track and report the progress our hospitals are making in following the best practices for treating various health conditions.

Quality measures are used to gauge how well a hospital provides care to its patients. Health Management hospitals consistently deliver the highest quality health care using proven therapies. We adhere to a set of care processes called Core Measures developed by The Joint Commission, the nation's predominant standards-setting and accrediting body in health care.

In 2012, 41 of Health Management’s hospitals were recognized by The Joint Commission as Top Performers on Key Quality Measures in its 2012 report on quality and safety.

Santa Rosa Medical Center in Milton, Florida, for example, has received perfect scores for 24 of the last 27 months and has been ranked in the top 20-30 hospitals in the nation. Education of staff—current as well as new hires—is top priority, and cross-training staff allows Santa Rosa to offer seamless patient service. Recognizing positive staff performance with innovative approaches is also part of the effort at Santa Rosa.

In addition to powerful results in quality, Health Management understands the true value of our nurses and is particularly focused on ensuring top-quality nursing care in our communities. Through our National Nursing Leadership Group, nursing representatives from throughout the company meet quarterly, with conference calls between meetings. One staff nurse and one Chief Nursing Executive from each of the five Health Management divisions make up the group.

The objective of this group is to develop a strategic focus for nursing at Health Management, including but not limited to orientation, preceptorship, education, involvement in decision making and performance improvement initiatives, and enhancement of interdisciplinary relationships. In addition, the group plans to develop, implement and evaluate Nursing Leadership Councils locally.

In April 2011, the group compiled the Evidence Based Leadership (Shared Governance) Compendium, which includes local bylaws, local criteria for membership, roles and responsibilities, and scorecards for determining the outcomes of measures implemented.

Health Management is committed to and actively pursues the highest quality care in every area.